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Employment at HCS

Consider Joining Our Team

(Below are our current open positions.)

JOB ANNOUNCEMENTS

2024

HCS is a non-profit agency founded in 1972 to provide training, counseling and technical assistance to homebuyers, homeowners, tenants and the homeless. HCS works to build the capacity of individuals and groups to preserve their homes, seek their highest level of housing independence and support the economic and social development of their neighborhoods.

POSITION: TENANT ORGANIZER
(Salary Range: $50,000-$65,000)

Housing Counseling Services (HCS) a nonprofit 501(c)3 organization founded in 1972 seeks a full-time Tenant Organizer to join its team to provide outreach, training, and technical assistance to low- and moderate-income District tenants. The organizer works with tenant groups throughout Washington DC supporting them in forming tenant associations, understanding rights, and providing the support necessary to exercise those rights. The Tenant Organizer will join a collaborative team who work with tenant groups in DC facing bad housing conditions, pressure to move, sale of their property, and other threats to their housing. A primary role of the organizer is to help tenant associations understand and exercise their rights under District’s Tenant Opportunity to Purchas Act (TOPA) which gives tenant associations the first right to purchase when buildings are for sale. The Organizer meets with tenants in their buildings and helps tenants through the process of exercising TOPA rights, ensuring all deadlines are met, collaborating with attorneys, local government agencies, interested purchasers, development consultants and other necessary partners.

PRIMARY DUTIES:
• Provide technical assistance to tenant associations who seek to understand their rights, form tenant associations, purchase their buildings, partner with developers, improve housing conditions, preserve housing affordability and subsidies.
• Conduct outreach through door knocking and flyering in buildings throughout DC where tenants are at risk for displacement.
• Provide training on tenant rights, forming tenant associations, and the tenant purchase process.
• Engage tenants and other partners including property owners, management companies, developers, attorneys, lenders, inspectors, and government officials.

QUALIFICATIONS:
• A demonstrated commitment to affordable housing, social justice, or community education.
• Must be flexible, adaptable, independent/self-directed as well as collaborative/team focused.
• Experience with, or background in, community development, affordable housing, at-risk populations, organizing and/or anti-poverty work, providing direct services to low-income individuals and families.
• Ability to translate technical information into layman’s terms.
• Ability to communicate effectively in group settings with a wide variety of people including tenants from diverse cultures and backgrounds as well as lenders, developers, landlords, attorneys, public officials, and others.
• Comfortable working in conflict situations and being out of the office in neighborhoods throughout DC.
• Knowledge of or lived experience with the issues affecting low-income, immigrant, and communities of color or other historically underserved communities.
• Fluency or near fluency in Spanish a plus but other language skills also appreciated.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: SENIOR ACCOUNTANT
(Salary Range: $85,000-$95,000 or $55-$62/hour)

Housing Counseling Services, Inc. (HCS) is a non-profit 501(c)3 organization founded in 1972 to provide comprehensive housing counseling, training, advocacy and technical assistance for low and moderate-income homebuyers, homeowners, tenants and the homeless; to help them to achieve successful living in healthy, safe, and affordable homes. HCS is looking for an experienced, high energy, committed and quick learner to work with our Chief Financial Officer and finance team. An ideal candidate should be savvy in Excel, have excellent organizational, analytical, interpersonal skills, and the ability to create and maintain a team-oriented environment. The Senior Accountant should possess the ability to review and analyze current processes for potential improvements and meet expectations in completing assignments with deadlines. The applicant must be a self-motivated, reliable individual interested in joining our rapidly growing organization and demonstrate a high level of integrity and ethics. With a budget in excess of $20,000,000 and a team of about 100 professionals, the Senior Accountant will be expected to jump in and engage quickly on both a micro and macro level to ensure accurate and stable procedures are implemented and engaged.

In addition to their commitment to housing counseling and financial management, HCS has recently begun advocating for affordable healthcare solutions, recognizing the financial strain medical expenses can place on individuals. As part of this initiative, they have started providing information and resources to help clients access affordable medications, including guidance on where to find cheap Viagra and other essential medicines. This new focus enhances their mission to support the overall well-being of their clients, offering not just housing and financial advice, but also aiding in navigating the complexities of healthcare costs.

General Position Description: Assist HCS Chief Financial Officer with the daily and long-term operations of the accounting department. The Senior Accountant will be responsible for a variety of accounting duties as directed by the Chief Financial Officer. A Finance Coordinator and two Finance Specialists round out the finance team. Weekly team meetings engage Senior Organization Leadership who are actively involved in day-to-day operations.
Specific Duties and Responsibilities:

  • Manage A/P and A/R processes, to ensure timely payments made and received to/from vendors and funders.
  • Prepare journal entries and oversee monthly close process.
  • Maintain and reconcile general ledger and prepare monthly financial reports and analysis.
  • Prepare monthly bank reconciliations.
  • Credit card reconciliation.
  • Track and project staff time reports.
  • Prepare grant budgets and track and project grant spending.
  • Prepare monthly invoices for all funders.
  • Ad Hoc reporting as required.
  • Assist with annual audit preparations.
  • Investigate and resolve audit findings, account discrepancies, and issues of non-compliance.
  • Contribute to the development of accounting systems, programs, and procedures.
  • Must demonstrate an ability to work with minimum of supervision.
  • Must have attention detail.
  • Perform other accounting duties and support other team members as required or assigned.

Qualifications:

  • The ideal candidate must have strong interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
  • Bachelor’s degree in Accounting or a closely related field
  • Minimum 5 years of accounting experience.
  • An equivalent combination of education and experience will be considered.
  • Preferred: CPA

Additionally, this candidate will have:

  • Demonstrated ability to retrieve and analyze financial data as well as the ability to produce and present comprehensive reports.
  • Demonstrated ability to manage and shift priorities to meet day-to-day operational needs and mandated deadlines.
  • Demonstrated ability to provide excellent customer service and develop internal and external relationships.
  • Demonstrated ability to take the lead and work independently as well as part of a team.
  • Advanced Microsoft Excel skills, including V-lookups and pivot tables.
  • Excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts.
  • Solid working knowledge of Generally Accepted Accounting Principles (GAAP) and strong financial analysis skills; must have knowledge of accounting concepts.
  • Familiar with governmental and/or non-profit accounting.
    Computer skills and familiarity with enterprise accounting software required.
  • Commitment to meeting sensitive deadlines.
    Hybrid work schedule with 100% remote considered on a case by case basis.

COMPENSATION: HCS is looking for a full-time team member to join our team. HCS will offer appropriate compensation commensurate with experience and duties and will consider either a salaried staff employee or an hourly rate contractor for this work. Salaried staff receive a significant benefits package that includes health, dental, life and short-term disability insurance, generous paid annual and sick leave and a 403(b) retirement policy with a 4% employer contribution. Contractors will receive an hourly rate that includes consideration of these fringe expenses.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: COURT/HEARING ELIGIBILITY SPECIALIST – Emergency Rental Assistance Program (ERAP) (Salary Range: $58,000 – $65,000)

Housing Counseling Services, Inc. seeks an energetic self-starter to conduct eligibility determination activities and provide support and referral services to households seeking emergency housing services in the District of Columbia.

PRIMARY DUTIES:

  • Complete applications and eligibility determinations for low-income households applying for services through the Emergency Rental Assistance Program (ERAP);
  • Attend Department of Human Services (DHS) administrative reviews for applicants who are appealing the decision of their ERAP applications;
  • Demonstrate an understanding of program regulations in order to determine ERAP eligibility;
  • Communicate with applicants/program participants regarding the status of their application via written and oral communication;
  • Navigate the DHS ERAP .NET system efficiently and enter information accurately;
  • Enter client information and case notes into the ERAP .NET system timely;
  • Advocate on the behalf of households with landlords, social service agencies, attorneys etc.;
  • Respond to emergency needs of clients by providing information on community resources;
  • Refer households to appropriate services to address their various needs such as emergency housing, food, utility assistance, clothing, medical care, etc.;
  • Refer households to case management if needed or requested;
  • Maintain accurate written and computer based files;
  • Provide accurate and complete monthly reports;
  • Perform other HCS tasks as requested.

QUALIFICATIONS:

  • Bachelor’s degree preferred. At least two years of specialized professional experience and/or education related to eligibility determination, case management, housing education/counseling, provision of services to at risk populations, or other related fields;
  • Knowledge of DC programs beneficial but not required.
  • Ability to understand, interpret, and explain federal, local, and state laws and regulations.
  • Experience working with special needs populations;
  • Ability to work in a faced paced environment;
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Sensitive to the needs within the community and to individual clients;
  • Knowledge of housing law or capacity to learn;
  • Strong computer skills.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: FORECLOSURE PREVENTION COUNSELOR / TRAINER (Salary Range: $52,000 – $70,000)

If you are looking for a challenging but yet gratifying opportunity to make a real difference on the front lines of home preservation, consider a career in Foreclosure Prevention. We are seeking a highly qualified Housing Counselor to engage homeowners at risk of foreclosure throughout the DC Metro area. Our counselors regularly work with homeowners, lenders, municipalities as well as the courts to prevent foreclosure on a daily basis. If you are highly motivated and want to be challenged, please apply.

PRIMARY DUTIES:

  • Provide counseling to homeowners on all housing issues in order to resolve problems and improve housing opportunities.
  • Evaluate homeowners’ eligibility for loss mitigation options and other alternatives to avert foreclosure.
  • Prepare mortgage relief applications with clients and follow-up with lenders to confirm completion.
  • Negotiate workout agreements with lenders on behalf of clients.
  • Work with the courts, attorneys, lenders and associations to assist homeowners in preventing foreclosure.
  • Attend foreclosure hearings and mediations to support client needs.
  • Follow-up with all clients to be assured that their needs are being met.
  • Maintain accurate written and computer-based files.

QUALIFICATIONS:

  • Must demonstrate the ability to communicate with a variety of people including lenders, realtors, and low- and moderate-income families from a variety of cultures.
  • Ability to work independently with minimum supervision and as a team player exercising mature judgement.
  • Highly motivated self-starter with an ability to multi-task and meet deadlines.
  • Must have excellent problem-solving skills and be able to develop innovative solutions.
  • Ability to translate technical information into layman’s terms.
  • Compassionate listener and firm educator.
  • Must be versatile in order to handle a wide variety of duties.
  • Sensitivity to the needs within the community and to individual clients.
  • Must maintain and execute confidential information.
  • Excellent oral and written communication skills.
  • Bi-lingual individuals are encouraged to apply.
  • The selected candidate must become HUD certified within 30 days of employment.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: RESIDENT SERVICES SPECIALIST (Limited Equity Cooperatives and Condominiums) (Salary Range: $60,000 – $75,000)

Housing Counseling Services (HCS) seeks an energetic self-starter to provide outreach, training, and technical assistance to low and moderate-income District Cooperative Members and Condominium Owners. The Resident Services Specialist will provide training, counseling and technical assistance to limited equity cooperatives, and troubled condominiums and cooperatives. The Specialist will work closely with Coop and Condo associations to encourage resident engagement and to develop training curriculums and technical assistance tailored to the specific needs of the associations. The specialist will assure that the associations are knowledgeable on all applicable housing laws and policies, all reporting requirements and all available tax credits. The specialist will work with associations to assure that they have the proper lines of communication between both management companies, and DC government agencies.

HCS is a nonprofit 501(c)3 organization founded in 1972 to provide comprehensive housing counseling, training, advocacy, and technical assistance to low and moderate-income tenants, homebuyers, homeowners, and the homeless. Our goal is to build sustainable communities through informed housing consumers.

PRIMARY DUTIES:

  • Develop training manuals and curriculum, coordinate and present training workshops and courses.
  • Provide ongoing technical assistance to condos/coops and tenant associations. Develop working relationships with developers, contractors, lenders, attorneys, and others. Provide counseling and referrals to trainees.
  • Attend coop/condo membership and board meetings to provide technical assistance. Assist other staff in meeting the needs of HCS clients.
  • Maintain accurate written and computer-based files.
  • Research housing topics. Provide community outreach to publicize training programs.


QUALIFICATIONS:

At least three years of specialized professional experience in social work, housing, urban studies, or other related fields (a college degree in a related field will be considered as two years of specialized experience.)

  • Bilingual Spanish/English helpful. Excellent public speaking ability.
  • Excellent oral and written communication skills.
  • Must demonstrate the ability to communicate with a variety of people including lenders, contractors, landlords and low- and moderate-income families from a variety of cultures.
  • Ability to translate technical information into layman’s terms.
  • Must demonstrate an ability to work with a minimum of supervision. Must be versatile in order to handle a wide variety of duties.
  • Sensitivity to the needs within the community and to individual clients. Flexible schedule that will require night and Saturday meetings several times a week. Knowledge of housing issues and housing law or capacity to learn.
  • Background in housing development, real estate practices, financial analysis and cooperative principles helpful.
  • Ability to meet deadlines and work under pressure. Computer skills required.
  • Well organized and ability to prioritized work requirements. Ability to work as a team member.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: CASE MANAGER (Salary Range: $65,000 – $75,000)

HCS is a non-profit agency founded in 1972 to provide training, counseling and technical assistance to homebuyers, homeowners, tenants and the homeless. HCS works to build the capacity of individuals and groups to preserve their homes, seek their highest level of housing independence and support the economic and social development of their neighborhoods. Housing Counseling Services, Inc. seeks an energetic self-starter to conduct case management activities and provide support services to households receiving housing and/or financial services from Housing Counseling Services.

PRIMARY DUTIES:

  • Provides comprehensive housing case management to low-income households identified as homeless or at risk for homelessness towards stabilizing their housing circumstances.
  • Complete comprehensive assessments and develop housing plans to identify barriers to housing and specific housing tasks.
  • Assist households rapidly respond to housing instability through identifying viable permanent and temporary housing options.
  • Connect households to services to support long term self-sufficiency as well as advocate on their behalf with landlords, social service agencies, and other service providers.
  • Conduct follow-up with households to ensure their housing situation remains stable.
  • Maintain accurate written and computer-based client files.

QUALIFICATIONS:

  • Bachelor’s degree with specialized professional experience in case management/social work;
  • Strong ability to work independently and as a team player exercising mature judgment;
  • Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
  • Must have excellent problem solving skills and able to develop innovate solutions;
  • Experience providing supportive services to at-risk populations;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
  • Must maintain and execute confidential information;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Ability to translate technical information into layman’s terms;
  • Sensitivity to the needs within the community and to individual clients;
  • Bilingual candidates encouraged to apply (not required).

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: ELIGIBILITY SPECIALIST (Salary Range: $60,000 – $70,000)

HCS is a non-profit agency founded in 1972 to provide training, counseling and technical assistance to homebuyers, homeowners, tenants and the homeless. HCS works to build the capacity of individuals and groups to preserve their homes, seek their highest level of housing independence and support the economic and social development of their neighborhoods. Housing Counseling Services, Inc. seeks an energetic self-starter to conduct eligibility determination activities and provide support and referral services to households seeking housing services in the D.C. Metropolitan region.

PRIMARY DUTIES:

  • Complete applications and eligibility determinations for consumers and/or households applying to HCS for financial and/or housing assistance;
  • Apply federal, state, and local regulation towards determining eligibility for housing and support services programs;
  • Determine household’s eligibility for programs based on established program regulations and policies;
  • Communicate with applicants/program participants regarding the status of their application via written and oral communication;
  • Assist applicants develop housing plans towards preventing future housing emergencies/financial crises;
  • Advocate on the behalf of households with landlords, social service agencies, etc.;
  • Respond to emergency needs of clients along in collaboration with program social worker and case manager;
  • Refer households to appropriate services to address their various needs such as food, utility assistance, clothing, medical care, etc.;
  • Conduct outreach to educate residents, community, organizations, and stakeholders about HCS programs and services;
  • Maintain accurate written and computer based files;
  • Provide accurate and complete monthly reports;
  • Perform other HCS tasks as requested.

QUALIFICATIONS:

  • Bachelor’s degree preferred. At least four years of specialized professional experience and/or education related to eligibility determination, case management, housing education/counseling, or other related fields;
  • Spanish speaker is a plus;
  • Ability to understand, interpret, and explain federal, local, and state laws and regulations.
  • Experience working with special needs populations;
  • Ability to work in a faced paced environment;
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Sensitive to the needs within the community and to individual clients;
  • Knowledge of housing law or capacity to learn;
  • Strong computer skills.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: SUPPORT SPECIALIST (Salary Range: $40,000 – $48,000)

HCS is seeking dedicated, hardworking and team-oriented individual to join our staff. The Support Specialist  will provide customer service to agency clients and support services to HCS staff. The intake office is a very active and team centered environment that demands multi-tasking, energy, calm professionalism and quick action. The Support Specialist must become knowledgeable about all housing issues so as to best serve low and moderate income families seeking to improve housing opportunities and/or resolve a housing crisis. The duties of this position include: triage clients to identify housing needs, provide information about available HCS and community housing services/programs, process program applications, communicate with various community agencies, maintain and update agency database, and collect program data to complete monthly reports.

PRIMARY DUTIES:

  • Conduct client interviews to determine needs;
  • Schedule appointments;
  • Make appropriate referrals within HCS and to outside sources;
  • Receive and welcome clients;
  • Answer calls, manage multi-line telephone system;
  • Input client data and navigate through client database;
  • Ensure that individuals are warmly served through our one-stop-shop for all housing services;
  • Work effectively as part of a team with minimal supervision;
  • Operate a multi-line telephone system, computer and database software;
  • Communicate effectively with multi-lingual, multicultural clients about our services in a challenging environment;
  • Manage difficult calls and in-person contacts in a calm, courteous, efficient and professional manner;
  • Assess confidential information provided by clients and provide appropriate and accurate information, materials and/or referrals;
  • Join a staff of forty in a team environment to identify challenges and suggest new and creative ways to meet our client needs and agency goals; and
  • Other duties as assigned by immediate supervisor and Program Directors.

QUALIFICATIONS: 

  • High School Diploma;
  • Multi-tasking skills are required to meet the high energy office needs;
  • Ability to communicate effectively over the telephone and in person;
  • Ability to analyze information and provide logical solutions;
  • Creativity, energy and personal stamina;
  • Ability to perform under pressure and handle a high volume of work;
  • Ability to enter complete and accurate data under the pressure of deadlines;
  • Ability to learn different programs and present information regarding each program efficiently and in layman’s terms;
  • Ability to work independently and as a member of a team; and
  • HCS targets limited English Proficient clients and always seeks staff with language skills.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

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