Consider Joining Our Team

(Below are our current open positions.)

JOB ANNOUNCEMENTS

OCTOBER 2019

HCS is a non-profit agency founded in 1972 to provide training, counseling and technical assistance to homebuyers, homeowners, tenants and the homeless. HCS works to build the capacity of individuals and groups to preserve their homes, seek their highest level of housing independence and support the economic and social development of their neighborhoods.

POSITION: HOUSING COUNSELOR / TRAINER ($48,000 – $60,000)

HCS is looking for a Housing Counselor to join our committed staff. We are looking for a high energy, committed and quick learner to work with our Counseling Team to support the needs of low- and moderate-income households in achieving their housing goals.

RESPONSIBILITIES:

  • Provide comprehensive housing counseling for renters, homeowners, homebuyers and the homeless.
  • Special emphasis on services for first-time homebuyers and to support households seeking homeownership by providing individual counseling, income certifications, training and other support services.
  • Help and support individuals to develop the skills necessary to take the steps towards long-term homeownership.
  • Assist individuals in completing applications for specialized homeownership programs. Some evening and weekend hours are required.

QUALIFICATIONS:

  • A minimum of four years of combined education or professional experience related to real estate, finance, education, counseling, mortgage underwriting, or related field;
  • HUD Housing Counselor Certification or ability to pass the national HUD Housing Counseling Certification exam within six months of employment;
  • Ability to motivate individuals and translate complicated information into layman’s terms;
  • Ability to employ simple math and spreadsheets in developing individual budgets and income calculations;
  • Previous experience with mortgage processing and/or underwriting a plus;
  • Ability to work independently and as a team player exercising mature judgment;
  • Highly motivated self-starter with an ability to multi-task and meet deadlines;
  • Excellent problem solving skills and able to develop innovative solutions;
  • Ability to present neat and complete applications with great attention to detail;
  • Experience providing supportive services to at-risk populations;
  • Ability to respond to multiple needs with patience and diligence;
  • Ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
  • Ability to maintain complete files which include confidential information;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Ability to translate technical information into layman’s terms; and
  • Sensitivity to the needs within the community and to individual clients.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: EFA Housing Case Manager ($48,000-$54,000)

HCS is looking for an EFA Housing Case Manager to join our housing program serving persons living with HIV (PLWH) residing in the D.C. metropolitan region.  We are looking for a high energy, committed and quick learner to work with our team to support the needs of low and moderate income PLWH households in achieving their housing goals.

RESPONSIBILITIES:

Complete emergency financial assistance application intake with PLWH at risk of housing instability. Develop housing and stabilization plans in collaboration with PLWH to identify housing barriers and specific housing related tasks. Provide program navigation and referral services to at risk populations. Advocate on behalf of clients with landlords, housing providers, utility service providers, social service agencies, etc. Identify and connect clients with appropriate support services and programs the can further assist clients with housing stabilization. Maintain accurate written and computer based client files.

POSITION QUALIFICATIONS:

  • Bachelor’s degree with specialized professional experience in case management/social work;
  • Strong ability to work independently and as a team player exercising mature judgment;
  • Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
  • Must have excellent problem solving skills and able to develop innovate solutions;
  • Experience providing supportive services to at-risk populations;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
  • Must maintain and execute confidential information;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Ability to translate technical information into layman’s terms;
  • Sensitivity to the needs within the community and to individual clients;

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: EFA ELIGIBILITY SPECIALIST ($42,000 – $48,000)

HCS is looking for an Eligibility Specialist to join our staff serving persons living with HIV (PLWH) residing in the D.C Metropolitan Region.  We are looking for a high energy, committed and quick learner to work with our team to support the needs of low and moderate income PLWH households in achieving their housing goals.

RESPONSIBILITIES:

This position determines household eligibility for a variety of emergency financial assistance programs based on established federal, state and local program regulations. The Eligibility Specialist must communicate with applicants and community case managers/social worker about the status of their application via written and oral communication. As this position assists families experiencing a housing and/or financial emergency, the ability to work effectively in a fast-paced, team oriented environment is critical. The ability to advocate on behalf of families with landlords, social service providers, and government programs is also important. This position must also document service activities in both written and computer based files.

POSITION QUALIFICATIONS:

  • Bachelor’s degree preferred. At least four years of specialized professional experience and/or education related to eligibility determination, case management, housing education/counseling, or other related fields;
  • Ability to understand, interpret, and explain federal, local, and state laws and regulations.
  • Experience working with special needs populations;
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Sensitive to the needs within the community and to individual clients;
  • Knowledge of housing law or capacity to learn;
  • Strong computer skills.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: ERAP CASE MANAGER ($50,000 – $55,000)

Housing Counseling Services, Inc. seeks an energetic self-starter to provide case management services to low-income individuals and families who are currently homeless or who are at-risk for homelessness residing in the D.C. Metropolitan region. Case Managers are expected to provide support services to clients and to conduct follow-up for up to 90 days or as needed.

RESPONSIBILITIES:

  • Provide case management services to individuals and families on all housing and social service issues in order to resolve problems and improve their  housing/financial situation;
  • Determine client eligibility for ERAP
  • Communicate with client and case managers regarding status of ERAP applications via written and oral communication
  • Complete appropriate comprehensive housing assessments for applicants applying for the Emergency Rental Assistance Program
  • Develop housing plans in collaboration with the applicant, identifying specific housing related tasks to be accomplish that support short and long term housing stability;
  • Access appropriate support services and programs that will assist the applicant stabilize their housing situation;
  • Connect applicants with on-going community based case management services to support long term self-sufficiency;
  • Advocate on the behalf of applicants with landlords, social service agencies, etc.;
  • Conduct follow-up with applicants to ensure their housing situation remains stable and to assess for  additional service needs;
  • Provide accurate and complete monthly reports detailing service activities and outcomes.

QUALIFICATIONS:

  • At least two years of specialized professional experience in case management / social work (MSW with field placements may count towards professional experience.);
  • HUD Housing Counselor Certification or ability to pass the national HUD Housing Counseling Certification exam within six months of employment;
  • Experience providing supportive services to at-risk populations;
  • Experience working with homeless individuals and households experiencing barriers to stable housing;
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including doctors, social workers, attorneys, and real estate professionals as well as low- and moderate-income families of varying ethnic backgrounds;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Knowledge of confidentiality and ethical issues when working with specific at-risk populations;

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: ERAP ELIGIBILITY SPECIALIST ($45,000 – $52,000)

Housing Counseling Services, Inc. seeks an energetic self-starter to conduct eligibility determination activities and provide support and referral services to individuals and families who are currently homeless or who are at-risk for homelessness residing in the D.C. Metropolitan region.

RESPONSIBILITIES:

  • Complete applications with individuals and families who apply to HCS for services through the Emergency Rental Assistance Program (ERAP);
  • Determine applicant eligibility for the ERAP program;
  • Communicate with applicants regarding the status of their ERAP application via written and oral communication;
  • Advocate on the behalf of applicants with landlords, social service agencies, lawyers and legal systems, etc.;
  • Assist Program Director with monthly reports and database maintenance;
  • Respond to client questions and comments regarding their applications;
  • Respond to emergency needs of clients;
  • Refer applicants to appropriate services to address their various needs such as food, utility assistance, clothing, medical care, etc. within HCS and to outside resources;
  • Input data in an extensive database;
  • Maintain accurate written and computer based files;
  • Provide accurate and complete monthly reports;
  • Perform other HCS tasks as requested.

QUALIFICATIONS:

  • At least two years of specialized professional experience in case management, housing, urban studies, or other related fields (BA degree in a related field will be considered as two years of specialized experience);
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Sensitive to the needs within the community and to individual clients;
  • Knowledge of housing law or capacity to learn;
  • Strong computer skills.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: SSVF Housing Case Manager ($48,000 – $60,000)

HCS is looking for a Housing Case Manager to join our Supportive Services to Veteran Families (SSVF) Program staff. We are looking for a high energy, committed and quick learner to work with our SSVF team to support the needs of low income veteran households in achieving stable, permanent housing.

RESPONSIBILITIES:

Provides comprehensive housing case management to low-income Veteran households identified as homeless or at risk for homelessness towards stabilizing their housing circumstances. Complete comprehensive assessments and develop housing plans to identify barriers to housing and specific housing tasks. Assist Veterans rapidly resolve their homelessness through identifying viable permanent housing options. Connect veterans to VA and non-VA services to support long term self-sufficiency as well as advocate on behalf of Veterans with landlords social service agencies and other service providers. Conduct follow-up with Veterans to ensure their housing situation remains stable. Maintain accurate written and computer based client files.

POSITION QUALIFICATIONS:

  • Bachelor’s degree with specialized professional experience in case management/social work;
  • Strong ability to work independently and as a team player exercising mature judgment;
  • Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
  • Must have excellent problem solving skills and able to develop innovate solutions;
  • Experience providing supportive services to at-risk populations;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
  • Must maintain and execute confidential information;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Ability to translate technical information into layman’s terms;
  • Sensitivity to the needs within the community and to individual clients;

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: TENANT ORGANIZER ($48,000 – $60,000)

HCS seeks an energetic self-starter to provide outreach, training, counseling, and technical assistance to low and moderate income District tenants. The Tenant Services Department seeks to empower low and moderate income tenants through education and outreach; assisting tenants so that they understand their rights and opportunities, and can make their own informed housing choices.

RESPONSIBILITIES:

  • Conduct outreach in buildings throughout DC where tenants are at risk for displacement.
  • Provide training to tenants on tenant rights, forming a tenant association, the purchase process, developing partnerships, running good meetings, selecting development partners, understanding rental subsidies and other topics.
  • Provide ongoing technical assistance to tenants and tenant associations who seek to pursue actions to preserve their rights, form tenant associations, purchase their homes, partner with developers, improve housing conditions, preserve housing affordability and subsidies, etc.
  • Engage partners including: property owners, management companies, developers, attorneys, lenders, inspectors and government officials.

QUALIFICATIONS:

  • Background in, or experience with, community development, affordable housing, at-risk populations, organizing and/or anti-poverty work;
  • Experience in providing direct services to low-income individuals and families;
  • Sensitivity to needs within the community and to individual clients;
  • Must be dynamic, flexible, self-directed, a capable multi-tasker, collaborative / team-focused, and have excellent analytical and public speaking skills;
  • Flexible hours that require evening meetings at least four days a week;
  • Ability to translate technical information into layman’s terms;
  • Ability to communicate effectively with a wide variety of people including: lenders, developers, landlords, attorneys, public officials, and low-income individuals from diverse cultures and backgrounds;
  • Comfortable working in conflict situations and being out of the office in neighborhoods throughout DC including evening hours;
  • Commitment to affordable housing, social justice and community education;
  • Fluency in Spanish a plus! Other language skills appreciated;

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION:  HOUSING TRAINER ($47,000 – $53,000)

HCS is looking for a Housing Trainer to join our committed staff. We are looking for a high energy, committed and quick learner to work with our Training team to support the needs of low- and moderate-income households in achieving their housing goals.

RESPONSIBILITIES:

Develop and implement workshops and courses for tenants, homeowners, homebuyers and the homeless on resolving and preventing housing problems and seeking appropriate housing opportunities. The Housing Trainer will develop curriculum, training manuals, and presentations on a variety of housing topics and will support participants to ensure that they develop the skills necessary to take appropriate actions. This position requires numerous evening and weekend hours.

POSITION QUALIFICATIONS:

  • Confident public speaking skills;
  • Education or experience in community/economic development, affordable housing serving at-risk populations, social work, urban studies, real estate or related fields;
  • Experience providing direct service to low-income individuals and families;
  • HUD Housing Counselor Certification or ability to pass the national HUD Housing Counseling Certification exam within 6 months of employment;
  • Excellent oral, writing, and analytical skills;
  • Ability to work in team settings;
  • Ability to communicate well with a wide variety of people including, lenders, real estate agents, underwriters, contractors, developers, landlords, attorneys, and public officials.
  • Ability to communicate well with low-income families from diverse cultures and backgrounds;
  • Flexibility in working in changing environments and managing multiple tasks;
  • Ability to translate complicated information into layman’s terms;
  • Flexibility and ability to prioritize a wide variety of tasks;
  • Ability to utilize computer-based client management systems for reporting;
  • Sensitivity to needs within the community and to individual clients;
  • Bilingual capabilities (are highly desired, though not required).

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.