Consider Joining Our Team

(Below are our current open positions.)

JOB ANNOUNCEMENTS

2020

HCS is a non-profit agency founded in 1972 to provide training, counseling and technical assistance to homebuyers, homeowners, tenants and the homeless. HCS works to build the capacity of individuals and groups to preserve their homes, seek their highest level of housing independence and support the economic and social development of their neighborhoods.

POSITION: Community Engagement Specialist ($48,000 – $55,000)

Housing Counseling Services (HCS) seeks energetic self-starters to support East of the River tenants in preserving their housing opportunities, building skills, and to benefit from enhanced opportunities. The Community Engagement Specialist will establish and firm up partnerships with private and public entities in order to create and enhance a series of programs to support tenants. This position will work closely with our Tenant Services Specialists to help to form tenant associations, support the redevelopment of affordable housing, prevent displacement and engage individuals and the community in efforts to benefit from new investments. The Community Engagement Specialist will also build programs and services to support financial and asset building skills.

RESPONSIBILITIES:

  • Conduct targeted outreach to underserved communities East of the River in Wards 7 and 8;
  • Build and maintain relationships with partner organizations;
  • Facilitate trainings and workshops on tenants’ rights and responsibilities with the goal of preserving affordable housing and preventing tenant displacement;
  • Provide accurate and complete monthly reports detailing service activities and outcomes;
  • Represent HCS and distribute educational materials at community events;
  • Work with the Tenant Services department to organize tenant associations and assist tenants with exercising TOPA rights;
  • Create educational materials for distribution;
  • Assist tenants with correcting housing conditions issues and communicating with landlords; and
  • Maintain an organized database of all outreach

QUALIFICATIONS:

  • At least four years of combined education/professional experience related to outreach, organizing, real estate, housing counseling or related field;
  • Background in, or experience with, community development, affordable housing, at-risk populations, organizing and/or anti-poverty work;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Willingness and desire to work in the community;
  • Experience in providing direct services to low-income individuals and families;
  • Sensitivity to needs within the community and to individual clients;
  • Must be dynamic, flexible, self-directed, a capable multi-tasker, collaborative/team-focused, and have excellent analytical and public speaking skills;
  • Flexible hours that require evening meetings at least four days a week;
  • Ability to translate technical information into layman’s terms;
  • Ability to communicate effectively with a wide variety of people including: lenders, developers, landlords, attorneys, public officials, and low-income individuals from diverse cultures and backgrounds;
  • Comfortable working in conflict situations and being out of the office in neighborhoods throughout DC including evening hours;
  • Commitment to affordable housing, social justice and community education; and
  • Fluency in Spanish a plus! Other language skills appreciated.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or family status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: ERAP CASE MANAGER ($50,000 – $55,000)

Housing Counseling Services, Inc. seeks an energetic self-starter to provide case management services to low-income individuals and families who are currently homeless or who are at-risk for homelessness residing in the D.C. Metropolitan region. Case Managers are expected to provide support services to clients and to conduct follow-up for up to 90 days or as needed.

RESPONSIBILITIES:

  • Provide case management services to individuals and families on all housing and social service issues in order to resolve problems and improve their  housing/financial situation;
  • Determine client eligibility for ERAP
  • Communicate with client and case managers regarding status of ERAP applications via written and oral communication
  • Complete appropriate comprehensive housing assessments for applicants applying for the Emergency Rental Assistance Program
  • Develop housing plans in collaboration with the applicant, identifying specific housing related tasks to be accomplish that support short and long term housing stability;
  • Access appropriate support services and programs that will assist the applicant stabilize their housing situation;
  • Connect applicants with on-going community based case management services to support long term self-sufficiency;
  • Advocate on the behalf of applicants with landlords, social service agencies, etc.;
  • Conduct follow-up with applicants to ensure their housing situation remains stable and to assess for  additional service needs;
  • Provide accurate and complete monthly reports detailing service activities and outcomes.

QUALIFICATIONS:

  • At least two years of specialized professional experience in case management / social work (MSW with field placements may count towards professional experience.);
  • HUD Housing Counselor Certification or ability to pass the national HUD Housing Counseling Certification exam within six months of employment;
  • Experience providing supportive services to at-risk populations;
  • Experience working with homeless individuals and households experiencing barriers to stable housing;
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including doctors, social workers, attorneys, and real estate professionals as well as low- and moderate-income families of varying ethnic backgrounds;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Knowledge of confidentiality and ethical issues when working with specific at-risk populations;

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: ERAP ELIGIBILITY SPECIALIST ($45,000 – $52,000)

Housing Counseling Services, Inc. seeks an energetic self-starter to conduct eligibility determination activities and provide support and referral services to individuals and families who are currently homeless or who are at-risk for homelessness residing in the D.C. Metropolitan region.

RESPONSIBILITIES:

  • Complete applications with individuals and families who apply to HCS for services through the Emergency Rental Assistance Program (ERAP);
  • Determine applicant eligibility for the ERAP program;
  • Communicate with applicants regarding the status of their ERAP application via written and oral communication;
  • Advocate on the behalf of applicants with landlords, social service agencies, lawyers and legal systems, etc.;
  • Assist Program Director with monthly reports and database maintenance;
  • Respond to client questions and comments regarding their applications;
  • Respond to emergency needs of clients;
  • Refer applicants to appropriate services to address their various needs such as food, utility assistance, clothing, medical care, etc. within HCS and to outside resources;
  • Input data in an extensive database;
  • Maintain accurate written and computer based files;
  • Provide accurate and complete monthly reports;
  • Perform other HCS tasks as requested.

QUALIFICATIONS:

  • At least two years of specialized professional experience in case management, housing, urban studies, or other related fields (BA degree in a related field will be considered as two years of specialized experience);
  • Strong oral and written communication skills;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
  • Ability to translate technical information into layman’s terms;
  • Must demonstrate an ability to work with minimum supervision;
  • Must be versatile in order to handle a wide variety of duties;
  • Sensitive to the needs within the community and to individual clients;
  • Knowledge of housing law or capacity to learn;
  • Strong computer skills.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

POSITION: Housing Case Manager ($48,000 – $56,000)

Housing Counseling Services, Inc. (HCS) seeks an energetic self-starter to provide housing case management and housing navigation services to persons living with HIV (PLWH) in the D.C. Metropolitan region.

RESPONSIBILITIES:

  • Provide case management services on housing, financial, employment, educational and social service issues in order to address and improve their housing stability;
  • Develop housing plans in collaboration with the client, identifying housing and financial barriers and specific tasks to be accomplished that support short and long term housing stability;
  • Conduct regular follow-up with clients to ensure their housing situation remains stable and to assess for additional support services needed;
  • Advocate on behalf of clients with landlords, housing providers, utility service providers, social service agencies, etc.;
  • Engage community based organizations, housing resources, and service providers to identify new and existing housing opportunities;
  • Identify and connect clients with appropriate support services and programs that can further assist the client stabilize their housing situation;
  • Build relationships with landlords and property owners to encourage landlord participation in leasing to HCS participants;
  • Input and update client data into HCS and jurisdictional computer databases;
  • Maintain accurate written and computer based client files;
  • Provide accurate and complete monthly reports detailing service activities and outcomes;
  • Perform other HCS tasks as requested;

QUALIFICATIONS:

  • Bachelor’s degree with specialized professional experience in case management/social work; extensive experience may serve as a substitute for higher education;
  • Bilingual (Spanish) candidates strongly encouraged to apply;
  • Strong ability to work independently and as a team player exercising mature judgment;
  • Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
  • Must have excellent problem solving skills and able to develop innovate solutions;
  • Experience providing supportive services to at-risk populations;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
  • Must maintain and execute confidential information;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Ability to translate technical information into layman’s terms;
  • Sensitivity to the needs within the community and to individual.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

SEPTEMBER 2020

POSITION:  SSVF HOUSING CASE MANAGER ($52,000 – $60,000)
HCS is looking for a Housing Case Manager to join our Supportive Services to Veteran Families (SSVF) Program staff. We are looking for a high energy, committed and quick learner to work with our SSVF team to support the needs of low-income Veteran households in achieving stable, permanent housing.
RESPONSIBILITIES:
      • Provide comprehensive housing case management to Veteran households identified as homeless or at risk for homelessness towards stabilizing their housing circumstances;
      • Complete comprehensive assessments and develop housing plans to identify barriers to stable housing and specific housing strategies to address barriers;
      • Assist Veterans rapidly resolve their homelessness through identifying viable temporary and permanent housing opportunities;
      • Develop housing plans in collaboration with Veterans, identifying specific housing related tasks to be accomplish that support short and long term housing stability;
      • Assist Veterans access appropriate support services and programs necessary to stabilize their housing situation;
      • Assist Veterans apply for appropriate Veteran Administration (VA) and public benefit programs;
      • Advocate on behalf of Veterans with landlords, social service agencies, etc.;
      • Conduct follow-up with Veterans to ensure their housing situation remains stable and to assess for additional service needs;
      • Maintain accurate written and computer based files; and
      • Provide accurate and complete monthly reports detailing service activities and outcomes.
QUALIFICATIONS:
      • Bachelor’s degree with specialized professional experience in case management/social work;
      • Strong ability to work independently and as a team player exercising mature judgment;
      • Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
      • Must have excellent problem solving skills and able to develop innovate solutions;
      • Experience providing supportive services to at-risk populations;
      • Ability to respond to multiple emergency needs with patience and diligence;
      • Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
      • Must maintain and execute confidential information;
      • Strong oral and written communication skills as well as excellent computer skills;
      • Ability to translate technical information into layman’s terms; and
      • Sensitivity to the needs within the community and to individual clients.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.

SEPTEMBER 2020

POSITION: HEALTH CARE NAVIGATOR (SALARY RANGE: $58,000 – $65,000)

HCS is looking for a Health Care Navigator to join our Supportive Services to Veteran Families (SSVF) Program staff. We are looking for a high energy, committed and quick learner to work with our SSVF team to support the needs of low-income Veteran households in the D.C. Metropolitan region seeking stable, permanent housing.

RESPONSIBILITIES:
  • Conduct comprehensive assessments of Veterans’ situations, service needs, and barriers to accessing care;
  • Assist Veterans define and communicate their preferences in care and other health-related goals;
  • Assist Veterans identify and engage appropriate resources to address their medical needs;
  • Coordinate referral of Veterans to VA medical centers, community health clinics, and other programs needed to ensure Veterans’ appropriate access to health care;
  • Participate in the development of Veterans’ care plans, regularly review and evaluate Veterans’ progress with care plans, and provide appropriate resources and referrals to support care plan adherence;
  • Collaborate with VA and other service providers in the ongoing reassessment of Veterans’ healthcare needs;
  • Support Veterans towards optimizing treatment interventions and outcomes;
  • Provide ongoing health education support to Veterans and their families;
  • Assist Veterans maintain open communication with their care provider and/or treatment team;
  • Connect Veterans to appropriate support services including housing, financial benefits, and transportation;
  • Act as a liaison and develop new partnerships and relationships with VA staff, community healthcare providers and other appropriate health networks; and
  • Provide case management services to assist veterans address barriers to housing stability.
QUALIFICATIONS:
  • Master of Social Work (MSW) with professional/practicum experience in a hospital, community-based health organization, or other medical related setting;
  • Understanding of basic medical and mental health concepts and service delivery systems;
  • Strong ability to work independently and as a team player exercising mature judgment;
  • Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
  • Ability to develop partnerships with community organizations and government agencies;
  • Must have excellent problem-solving skills and able to develop innovate solutions;
  • Experience providing supportive services to at-risk populations;
  • Ability to respond to multiple emergency needs with patience and diligence;
  • Must demonstrate the ability to communicate with a variety of professionals including doctors, attorneys, contractors, and landlords;
  • Must maintain and execute confidential information;
  • Strong oral and written communication skills as well as excellent computer skills;
  • Ability to translate technical information into layman’s terms; and
  • Sensitivity to the needs within the community and to individual clients.

HCS is an equal opportunity employer and affirmatively seeks diversity in its workforce. HCS recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital or familiar status, sex, age, sexual orientation, or any other category protected by law.

Resumes and cover letters should be sent to employment@housingetc.org. Resumes without cover letters will not be considered.